Livework global roundtable sessions

Livework works with clients across multiple sectors and regions bringing deep insights into customer and business challenges and designing services that can be delivered by the organisation. In a series of roundtable sessions in Europe, the Americas,…

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Say hello to the Design Team of the year!

Livework are proud winners of the 2014 Design Week 'team of the year' award. This award is a hugely significant prize not just for a single piece of work but for a whole team's work over a year.

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From innovation to transformation in healthcare

Health services everywhere need to change. Around the world, more of the same simply will not do. Innovations are badly needed, but just as important are their wider adoption and use. Livework recently supported research to find better ways…

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Pilot or Perish

Designers bring ideas to life and are able to convince organisations to build services that their customers will love, but fail to communicate how these will bring value to business. At the same time, businesses spend millions to communicate…

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The service design promise

Service design promises something that — although hard to pin down — does have some common characteristics. I would argue that at its core, service design brings together both a practical understanding of people (specifically, service users and customers),…

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