Connected Health
We need a healthcare system that’s predictive, proactive, personal and inclusive. Getting there is a challenge – but we’re here to solve it.
For Healthcare Providers
Connected health drives better patient outcomes, streamlined operations, and greater efficiency across the system.
We help align your staff, clinicians and organisation to deliver patient-centred care. |
For Biotech & Pharma
Connected health enables more effective treatments and better patient outcomes.
We help you deliver breakthrough services that change lives. |
Let’s work together to make healthcare seamless, smart and centred around patients’ needs.
Ambition: To realise the potential of a Virtual Hospital |
Delivering acute care to patients in their own home is a game-changing opportunity. When it works, people feel safer and happier, and care is more effective. We see the opportunity to design Virtual Hospitals where significant levels of acute care happens at home. Livework is committed to making sure that virtual healthcare is well-designed and reaches its full potential. |
What does connected healthcare look like?
Healthcare works best when it combines clinical excellence with a deep understanding of patients’ complex needs.

NHS Sussex
Integrated health services that work for people
Connected health needs services that work together across the system. This means IT and data must be aligned.
Over a three-year programme, Livework helped NHS Sussex integrate services across community care and hospital discharge. The goal? To design digital programmes that deliver real impact for patients and clinicians.

Seguros Unimed – Brazil
From a traditional company to a pioneering health-insurTech
Connected health hinges on strong digital capabilities and a culture that supports them. Livework guided traditional healthcare company Seguros Unimed on its transformation into an InsurTech business.
By October 2021, the expectation was to reach six million users and generate $30 million in annual revenue.
Design Led Change:

I am a believer that for any service, product or experience, to deliver true value, it has to be solving a real customer problem. Service design is the only methodology that is able to understand and articulate how systems, processes and tools impact the experience of a person.
Big organisations tend to get distracted by shiny technology without considering the problem the shiny tech will solve. That’s where we come in.