Virtual Hospital
Enabling a shift from hospital to home
Delivering acute care to patients in their own home is a radical opportunity. When it works people are happier and safer, and care is more effective.
Our virtual hospital story
To see all the detail, we recommend watching this video in full screen.
Livework is committed to ensuring that virtual healthcare is well designed – and delivers on its potential.
Our role is to ensure that the service works for patients and clinicians – and that it is designed collaboratively – both locally and nationally – to speed adoption and quality.
We want to hear from healthcare systems who pursue the same goal.
What would it take to shift a significant amount of hospital care to homes?
A Virtual Hospital:
• Delivers acute beds for 40% less
• Alleviates pressure on emergency service
• Frees space to reduce waiting lists
• Reduces infections and de-conditioning
Moreover 71% of people would prefer care at home.
* We believe that a 500 bed virtual hospital is achievable and would have a significant system level impact
In the below article, Sylvie Abookire & Diarmaid Crean share their insight into what needs to be in place to enable NHS virtual wards to scale to become highly impactful virtual hospitals.
What are we doing?
Updates on our mission
Medway NHS Foundation Trust
Pathways, metrics and governance
Livework is working with MFT to provide them with the ability to expand their excellent Virtual Ward.
By helping to document operating procedures and pathways, define outcomes and metrics and connect this into the governance of the service we will have a robust platform to build on.
Sussex Community NHS Foundation Trust
Helping to launch a Virtual Ward
In 2023 the UK government made a big push requiring the NHS to implement virtual wards.
For Sussex with their commitment to service design based on patients and staff needs the place to start with on the frontline.
We defined the requirements of their new Virtual Ward ensuring that it was as good as possible from day one.
I am a founding partner of Livework having set-up the company in 2001. My focus on keeping Livework at the forefront of service design practice and ensuring we continue to create value for our clients.
View our other services
Vision
What does customer value mean for your organisation?
We work with you to create a robust, tangible vision that your stakeholders can all align around and start working towards.
Strategy
How do you know if you are truly connecting your organisation to customers beyond the silos?
We enable customer-centric change by devising ways to govern the process of operating and improving services.
Execution
How does it all work in practice?
We get teams engaged in delivering customer value. We help them design and implement the journeys that will make your strategy reality.