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Gonzo service design

Service design is a maturing discipline. Maturing both in terms of the understanding of its value and in the rigour of the methodology. Books such as This is Service Design Doing have captured this with the comprehensive coverage of a textbook. This is fabulous, the discipline is more accessible and widely adopted than we imagined and quality and clarity of method are much higher.

Ben Reason Founding Partner

I am a founding partner of Livework having set-up the company in 2001. My focus on keeping Livework at the forefront of service design practice and ensuring we continue to create value for our clients.

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