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Service innovation in 21st century cities

by Erik Roscam Abbing

21st century cities deserve our attention and focus, and we are preparing for the massive, wicked, complex challenges they pose. We believe designers have a huge role to play in humanizing smart city technology, citizen participation and sustainability. Cities can benefit from service design to tackle eco-system challenges in mobility, housing and energy.

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Jelte Timmer Lead Service Designer

As a researcher for Livework Insight, I fuse theory and practice. I combine research about people and organisations with practical experience from design projects.

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