Healthcare and Pharma
Designing a connected and collaborative system is essential for effective healthcare. By understanding the system and then aligning around creating value for people, we can improve health outcomes and economics. We enable this connected system.
Embracing healthcare’s complexity
Our work has a common theme. Healthcare services are not delivering the value we would like to see because the complexity of the system creates a gap between what is possible and what is achieved on the ground. This is where we thrive. Acting as a design facilitator, we help our healthcare clients create services that connect clinical and care capabilities to those that use them to improve outcomes.
Our work and latest thoughts:
I am a founding partner of Livework having set-up the company in 2001. My focus on keeping Livework at the forefront of service design practice and ensuring we continue to create value for our clients.